Support Services Bureau

General Information

On behalf of the 90 plus employees assigned to the Support Services Bureau, welcome to our respective web pages.  The goal of the Support Services Bureau is to provide public safety support to the citizens for El Paso County and the employees of the El Paso County Sheriff’s Office by ensuring the required manpower and material resources are available to meet the Sheriff’s Office mission requirements.

The Support Services Bureau is made up of two divisions, the Administrative Services Division and the Support Operations Division.   The Administrative Services Division consists of Human Resources, Internal Affairs, Records and Volunteer Opportunities.  Human Resources has many important functions and serves as the nucleus for all personnel administration. Internal Affairs receives, processes and investigates complaints made against members of the Sheriff's Office.  The Records Section is responsible for data entry of all case reports, summons and complaints, parking citations, and FIRs (Field Interview Reports) along with numerous other duties. The El Paso County Sheriff's Office Corps of Volunteers is a collective citizens group over 500 strong with a true and common desire to partner with the El Paso County Sheriff's Office by volunteering their services while learning more about the internal workings of the Sheriff's Office.

The Support Operations Division is comprised of Communications/911, Fleet Services, Training and the Information Technology section.  The Communications Section provides public safety responses for the un-incorporated residents of El Paso County as well as the towns of Palmer Lake, Monument, Calhan, Ramah and Green Mountain Falls. Fleet Services provides maintenance and repair to over 398 units to include, but not limited to utility trailers/motorcycles, SUVs’, large wildland fire and hazardous material vehicles, special purpose units such as K-9, Mounted Patrol units, snowmobile’s, mobile Command Post, and 53 Metro VNI units.  The Training Section is responsible for the development, implementation and administration of all Sheriff’s Office training programs as well as the coordination of all training through other agencies, institutions and providers. The Information Technology Section provides the technology tools and support required by the Sheriff’s Office to meet its primary mission.

The Support Services Bureau is located in the Office of the Sheriff at 27 East Vermijo Avenue, Colorado Springs, CO 80903. The front desk phone number is (719) 520-7100.

Thank you for visiting the Administrative Services Division web page.  Please take a moment to become familiar with the various units within the Division and consider the level of value our staff brings to the Sheriff’s Office and the community.  Human Resources, Background Investigations, Internal Affairs, Records, and Volunteer Opportunities are all critical functions to the mission success of the El Paso County Sheriff’s Office.  With just over 30 full time employees, the Administrative Services Division is one of the smallest Divisions.  While that may not seem like something to brag about, the volume of work completed by the small number of dedicated employees is certainly remarkable.

 

  • Background Investigations Team completes the background investigation process for all new employees and volunteers.  They ensure only the best candidates are hired with the Office.
  • Human Resources Team provides many important functions and serves as the nucleus for all personnel administration, including selection, hiring, retention, and payroll.
  • Internal Affairs receives, processes, and investigates complaints made against members of the Sheriff's Office. 
  • The Records Unit is responsible for data entry of all case reports, summons and complaints, parking citations, and FIRs (Field Interview Reports) along with numerous other duties.
  • The El Paso County Sheriff's Office Corps of Volunteers is a collective citizens group, over 500 strong, with a true and common desire to partner with the El Paso County Sheriff's Office by volunteering their services while learning more about the internal workings of the Sheriff's Office.

General Information

Welcome to the Support Operations Division web page. The Support Operations Division is comprised of over 60 personnel and is responsible for providing a communication connection between the Office and the community, as well as ensuring the required manpower and material resources are available to meet the Sheriff's Office mission requirements.

The Support Operations Division is made up of four sections.
 

  • The Communications Section provides the link between the public and police, fire or medical assistance, answering all emergency and non-emergency requests from citizens of the unincorporated portions of El Paso County.  The radio systems manager also works under the Support Operations Division.  This position is responsible for providing the Sheriff's Office with coordination, resolution and acts as the primary point of contact, towards the operation of radio users’ equipment on the Pikes Peak Regional Communications Network (PPRCN) 800 MHz Trunked Radio System.  The manager also is responsible for maintenance of department equipment, contracts and/or budgets for radio users’ fees and maintenance.
  •  Fleet Services is responsible for the acquisition, maintenance, assignment, and disposal of vehicles for which the Sheriff’s Office has responsibility.  This includes maintenance and repair to over 398 units to include, but not limited to utility trailers/motorcycles, SUVs’, large wildland fire and hazardous material vehicles, special purpose units such as K-9, Mounted Patrol units, snowmobile’s, mobile Command Post, and 53 Metro VNI units.
  •  The Training Section is responsible for coordinating and scheduling all training within the Sheriff’s Office to include recruit training academies.  This section is also responsible for the development, implementation and administration of all Sheriff’s Office training programs as well as the coordination of all training through other agencies, institutions and providers.
  •  The Information Technology Section provides the technology tools and support required by the Sheriff’s Office to meet its primary mission.  This includes software and hardware considerations for short and long range planning levels.  The IT section also provides comprehensive computer support within the El Paso County Sheriff’s Office.