Operations Division

General Information

Welcome to the Support Operations Division web page. The Support Operations Division is comprised of over 60 personnel and is responsible for providing a communication connection between the Office and the community, as well as ensuring the required manpower and material resources are available to meet the Sheriff's Office mission requirements.

The Support Operations Division is made up of four sections.
 

  • The Communications Section provides the link between the public and police, fire or medical assistance, answering all emergency and non-emergency requests from citizens of the unincorporated portions of El Paso County.  The radio systems manager also works under the Support Operations Division.  This position is responsible for providing the Sheriff's Office with coordination, resolution and acts as the primary point of contact, towards the operation of radio users’ equipment on the Pikes Peak Regional Communications Network (PPRCN) 800 MHz Trunked Radio System.  The manager also is responsible for maintenance of department equipment, contracts and/or budgets for radio users’ fees and maintenance.
  •  Fleet Services is responsible for the acquisition, maintenance, assignment, and disposal of vehicles for which the Sheriff’s Office has responsibility.  This includes maintenance and repair to over 398 units to include, but not limited to utility trailers/motorcycles, SUVs’, large wildland fire and hazardous material vehicles, special purpose units such as K-9, Mounted Patrol units, snowmobile’s, mobile Command Post, and 53 Metro VNI units.
  •  The Training Section is responsible for coordinating and scheduling all training within the Sheriff’s Office to include recruit training academies.  This section is also responsible for the development, implementation and administration of all Sheriff’s Office training programs as well as the coordination of all training through other agencies, institutions and providers.
  •  The Information Technology Section provides the technology tools and support required by the Sheriff’s Office to meet its primary mission.  This includes software and hardware considerations for short and long range planning levels.  The IT section also provides comprehensive computer support within the El Paso County Sheriff’s Office.

El Paso County Sheriff’s Office is one of eight Public Safety Answering Points (PSAPs) in El Paso and Teller Counties, Colorado.  We are centrally located, approximately 60 miles south of Denver.  With a regional population of 650,000, our agency PSAP uses an Enhanced 911 (E911) system to serve 180,000 of those residents’ law, fire and medical needs.

The Center is comprised of 41 personnel who are cross trained in handling incoming emergent and non-emergent calls and dispatching law, fire and medical to the residents of our community.  We dispatch for seven law enforcement agencies and 20 fire departments.  We are pleased to be able to provide call taking and dispatch services for the communities of Calhan, Green Mountain Falls, Manitou Springs, Monument, Palmer Lake and the United Stated Air Force Academy to name a few.

The El Paso County Sheriff’s Office Fleet Services section services and maintains 300 + vehicles currently assigned to the Sheriff’s Office fleet. The vehicles serviced include small trailers and patrol vehicles thru large specialty vehicles such as SWAT’s Lenco Bear, and the Sheriff’s Office Mobile Command Posts. The scope of work performed at Fleet ranges from routine scheduled maintenance, minor and major repairs to preparing new vehicles for service. Fleet personnel are responsible for the installation of light bars, police radios, radars, mobile data computers and installation of all other equipment prior to the vehicle being placed into service. They are also responsible for the decommissioning of units at their end of useful service life.

The IT Section is comprised of seven individuals working as a coordinated team to provide all facets of IT support to the Office. Our Mission: Provide the technology tools and support required by the Sheriff’s Office to meet its primary mission.  We are genuinely dedicated to professionalism, excellence, and competence. We believe in rapid response, open communication, and teamwork.

The El Paso County Sheriff’s Office Training Section strives to prepare deputies for service to the community through a comprehensive, cooperative, efficient and effective training program.  This is accomplished using modern training methods, technology, equipment and sites.  We operate a Colorado P.O.S.T. approved Basic Law Enforcement Academy and Reserve Academy, as well as providing annual in-service training to deputies and civilian personnel.  These programs plus the additional advanced, specialized, and hosted training that the section has oversight of, equates to an annual average commitment of 60,000 man hours of training.